Why India is the best call center outsourcing destination? The answer to this question is not a tough call. India's technology, man power and some geographical advantages have worked wonder in favor of India and its outsourcing destination.
Major international organizations and reputed corporate houses with global presence are outsourcing their customer services and outbound call center services to Indian call centers. Their 24/7 services with personalized touch of courtesy and affection which help you to boost your brand and enhance your customer centric image.
Call center outsourcing companies of India are not only cost effective solutions. Their cost effective solutions are regardless of the volume and workload of a specific project. They deploy rigorous quality methods for implementation of services to assure world -class standards and practices.
Vying the attention of so many of companies out there, outsourcing call centers in India lead the bandwagon of outsourcing industry.
There are endless reasons for which have made Indian outsourcing industry so famous. Some of them are:
1)Efficiency at reduced costs: Proficient in English and other languages, well educated and qualified employees work for you at unbeatable costs. Along with this, you get cutting edge technologies and at par infrastructure at half of the cost of onshore expenses. Inexpensive and affordable availability of infrastructure and technology has made
2)Wide array of services: You name the services and you can easily find them under the umbrella of Indian call center outsourcing services. Services like voice process, web enabled chat/e-mail support, help desk , back office support services are the forte of Indian call centers.
3)Time: The twelve hour difference of Indian and Western time zone has made the ideal state of 24/7 services practical and very much possible.
4) Designed for Business services: Indian government fully supports the IT and ITES sector. Government has made up policies like free export of capital Goods and tax exemption, to woo different corporations to outsourcing land of India. Government of India encourages set up of technology parks and IT set up for the expansion of services.
5)Flawless Work Operations: The work of call center industry is thoroughly backed up by latest infrastructure and strict implementation of quality techniques.